Privacy Policy


This privacy policy discloses the privacy practices for thequill.app. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.


Information/Data Collection

When you sign in to The Quill via Facebook, Twitter, or Google, we collect only basic information such as your name, email, and a token to verify your identity. This information is only used to verify your identify and contact you from The Quill.

When you use The Quill, you voluntarily share information with us as you write your manuscript. Your written words are collected and securely stored in order to service your requests. Your writing is never shared outside our organization unless requested by you or required by law.

When you visit and use The Quill, certain technical information is automatically logged just as it is on any website. The information we collect includes:

  • Log Data: Our servers automatically collect information about each request you make to The Quill including your Internet Protocol (IP) address, the type of device you are using, cookies related to The Quill, and the type of activity you are performing.
  • Cookies: The Quill uses cookies to store and transmit basic information about you such as your session identity and which social platform you used to log in.
  • Analytic data: The Quill uses third-party analytical tools including Google Analytics and MixPanel to measure usage of the app. These tools may use cookies and other means of tracking what actions you take while using The Quill so that we can better serve our users.

    To learn more about Google Analytics' data practices, please visit https://support.google.com/analytics/answer/6004245?hl=en.
    For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
    For MixPanel's data practices or opt-out, please visit https://help.mixpanel.com/hc/en-us/sections/115001299023-Data-Security-and-Privacy.

Information/Data Usage and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us while using The Quill, via email, or other direct contact from you. The information you provide us will be used to service your requests.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party other than as necessary to fulfill your request or if it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Unless you ask us not to, we may contact you via email in the future to tell you about updates, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

If you wish to have us delete any or all your data, please ensure you have access to your email associated with your account, and then submit your request via our contact form at https://thequill.app/support#feature-support-request. We will follow up with you via email at the provided email address to confirm your request.


Registration

In order to use this website, a user must first sign in using third-party authentication. During authentication certain information is collected (such as name and email address). This information is used to contact you about the products/services of our site. At your option, you may provide additional demographic information (such as gender or birthday) about yourself, but it is not required.


Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (including your manuscripts), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom or top of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email), and demographic information (such as zip code, age). Contact information will be used to follow up or provide rewards for survey completion. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

2021-09-09 - Improved list of data we collect and how we use it.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via our contact form on the website.